Refund Policy

Last updated: July 27, 2026

If RideGo US cannot be activated or a verified technical issue prevents normal use, contact support with the account email, device model and a description of the issue.

Refund eligibility is reviewed based on the purchase date, amount of access already used, attempted support resolution and applicable consumer law. Approved refunds are returned to the original payment method. Processing time depends on Stripe and the card issuer.

Accidental duplicate purchases should be reported promptly. Chargebacks may automatically suspend the associated license while the dispute is reviewed.

Support: contact@ridego.online